Política de reembolso
Mindfulness
Before making the purchase, chat with us and we'll bring ease to Style, Fit, and Care Guidance to your outfits and products for you and any gift recommendations.
Chat with us and we'll get creative to solve the issue in a circular manner, in harmony with the way of heaven, people, and earth. Message us at blessings@jadeempress.tech. Thanks for your patience.
Store Credit Refund Policy • Return for Store Credit Only or Exchange Only
We have a 7-day store credit return policy, which means you have 7 days after receiving your item to request a return and receive store credit. Currently all our products in our shop are limited edition, so you'll receive the store credit once we receive the return. As many of you already like so many of our products, we'll reach a satisfactory solution. Thanks for your understanding!
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return or exchange, you can contact us at blessings@jadeempress.tech. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Store credit purchases and exchanges are final sale.
You can always contact us for any returns and exchanges question at blessings@jadeempress.tech.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Store credit purchases and exchanges are final sale.
Refunds by Store Credit Only
We will notify you once we’ve received and inspected your return, and let you know if the refund by store credit was approved or not. If approved, you’ll be automatically refunded with store credit. Please remember it can take some time for the system to process and post the refund too.